WEDNESDAY, October 1

7:00am - 8:00am

Registration

8:00am - 11:30am

Collaborating with Employees – Improving Culture and Processes

Details:  In this training workshop, we will discuss the need to focus on improving the way work is done (process), the importance of developing a culture that supports improvement (leadership), and what the future might look like if all of this is done well (direction).

lean summit headshot John Dyer
John Dyer
President, John Dyer & Associates, Inc.
11:30pm - 1:00pm

Lunch & Keynote from Colleen DelVecchio: "Great Leaders Eat Lunch"

3:00pm - 5:00pm

Navigating Resistance: The Human Side of Change

Details:  This interactive workshop focuses on the human side of change, highlighting the emotional impacts—such as grief, confusion, and resistance—that often accompany transformation. While organizational change can bring innovation and improvement, the personal experience of those undergoing change is sometimes neglected. Participants will explore how to lead with compassion, combining change management theory with grief models and practical communication tools

lean summit headshot April Thomas
April Thomas
Senior Customer Success Manager at Green Dot Consulting Group
1:00pm - 5:00pm

The Praise Paradox: How Recognition Fuels Results

Details:  We all crave recognition, yet we often hesitate to give it. The paradox? While authentic praise energizes and motivates, we don’t always see ourselves as the source—creating a cycle of unrecognized efforts. Employees who feel unseen are three times more likely to quit, while those who feel valued are more engaged, productive, and committed.

lean summit headshot Elisabeth Swan
Elisabeth Swan
President of Swan Consulting & Associates, Inc.
3:00pm - 5:00pm

The Missing Lean Tool: How Storytelling Creates Psychological Safety and Change

Details:  What can the Pixar movie “Finding Nemo” teach us about building psychological safety, demonstrating respect for people, and enhancing A3 thinking? More than you might expect. During this two-hour workshop, we will discuss how developing strong listening and storytelling skills are crucial for effective Lean process improvement. We will also provide opportunities to apply listening and storytelling techniques to strengthen Lean problem-solving.

lean summit headshot Jo Ann Endo
Jo Ann Endo
Founder of Improvement Catalyst Coaching
1:00pm-3:00pm

Chartering to Win - Utilizing your Leadership Commitment to Ensure a Winning Experience for Your Teams

Details:  Companies throw teams at problems, making the assumption they know what to do, what’s in scope, and they have the support needed to succeed. Because of this, teams may flounder and lose time, effectiveness, and quality of results, while feeling disengaged and misaligned from the overall business objectives. In this session, you'll learn to clearly define a process for chartering work that will reduce completion time by 20+% and improve engagement, alignment, and quality of results by 10+%.

lean summit headshot Adam Lawrence
Adam Lawrence
Managing Partner, Process Improvement Partners
1:00pm-3:00pm

Better, Not Bitter: Practical Tips for True Engagement

Details:  Increasing job satisfaction is no easy feat. In this session, we’ll hear about lessons learned while coaching Unit-Based Teams (UBTs), and the factors that helped some of these frontline-driven process improvement teams succeed while others struggled.

lean summit headshot Joan Perreault
Joan Perreault
Continuous Improvement Coach at UMass Memorial Health
5:00pm - 6:30pm

Lean Happy Hour Networking Event (onsite)

THURSDAY, October 2

7:00am - 8:00am

Registration

8:00am - 9:00am

Keynote - The Half of Lean You’ve Been Sleeping On – and Why It’s Time to Wake Up!

Details:  This provocative keynote challenges leaders to rethink their approach to driving operational excellence and what they think they know about Respect for People. Scott highlights how workplace culture—not technical implementation—is the real bottleneck to sustainable improvement and the key to unlocking lasting performance at scale.

lean summit headshot Scott Gauvin
Scott Gauvin
CEO of Macresco Consulting
9:20am - 10:20am

Lean Transformation Steps for Operational Excellence

Details:  In this Session, you'll learn the key steps to drive transformation in your company toward operational excellence from reimaging how work gets done from the C-Suite to the front lines.

McMahon
Tim McMahon
Director of Quality & Operational Excellence, Mirion Technologies North America
9:20am - 10:20am

Achieving Life Changing Results through Reliability Kaizen Events

Details:  Imagine improving productivity by 10+% and reducing safety risk by 90+%. Reliability Kaizen events have been accomplishing these results and more. In this learning session, attendees will learn simple techniques being applied to manufacturing lines around the country. Don’t let your competition beat you to these results!

lean summit headshot Adam Lawrence
Adam Lawrence
Founder, Process Improvement Partners
9:20am - 10:20am

Overall Equipment Effectiveness (OEE) What is it, and how do I use it?

Details:  During this workshop, attendees will learn the basics of OEE (measuring the 6 major losses), see real life examples (pictures, data from the shop floor), discuss categories of losses, and how to approach each loss and eliminate/minimize them.

lean summit headshot John Perrotti
John Perrotti
Vice President at Fuss & O'Neill Manufacturing Solutions
10:25am-11:25am

Lean into Improv for Better Communication

Details:  No joke, communication skills from the world of improv comedy can make you better at your job. Practicing improv’s listening and response techniques is a great way to create Lean work environments where employees feel safe sharing ideas and surfacing problems. These techniques can even make you a better manager. Come and learn how in this interactive (but not intimidating) session.

JoanPaul
Joan Perreault & Paul McNeil
Continuous Improvement Coach, UMASS Memorial Health (Joan) & New England High Intensity Drug Trafficking Area (HIDTA), Prevention Coordinator (Paul)
10:25am-11:25am

GKN’s “Brilliant Basics” Deployment – Find it, Fix it, Improve it!

Details:  GKN Aerospace has established a continuous improvement initiative known as “The Brilliant Basics.” This strategic approach is championed by top management and is designed to permeate the entire organization, engaging every frontline associate.

lean summit headshot Tiedah Evans
Tiedah Evans
Site Lean Deployment Leader at GKN Aerospace
10:25am-11:25am

Aligning Improvement with Vision, Mission, and Values: A Logic Model Approach

Details:  This session will explore how integrating vision, mission, and values through a logic model provides a robust framework for guiding continuous improvement. Participants will learn practical methods to measure these foundational elements, contextualizing improvement within their organization.

lean summit headshot Justin Kenney
Justin Kenney
Chief Performance Officer for the State of Vermont's Chief Performance Office
11:45am - 1:15pm

Lunch and a Wicked Fun Team Building Activity!

1:45pm - 2:45pm

Leading with Purpose: Merging Lean Principles, Self-Awareness & Employee Engagement

Details:  In today’s fast-moving and resource-conscious workplace, effective leadership requires more than just technical skill—it demands clarity, efficiency, and human connection. This dynamic session explores how leaders can integrate Lean management practices, emotional intelligence, and employee engagement strategies to build teams that are both high-performing and highly motivated.

lean summit headshot Sandi Mauro
Sandi Mauro
HR Business Partner, Employers Association of the NorthEast
1:45pm - 2:45pm

Panel Discussion

Details:  Join us as we have a candid panel discussion with talented Lean leaders! In this moderated panel discussion, panelists will highlight their professional ups and downs as they share significant experiences that shaped them in their Lean careers. They will share their insights and real-life experiences, and share with us significant experiences that shaped them as a Lean leader.

Panel
Panel of Lean Leaders!
Tom is a Process Optimization Expert at Coverys, April is a Senior Customer Success Manager at Green Dot Group, Elisabeth is President, Swan Consulting & Associates, Inc
1:45pm-2:45pm

Change Wars: Why Fighting Resistance is the Wrong Battle and What you Should Do Instead

Details:  Change is inevitable, but let’s be real—resistance isn’t the real problem. The real issue? How change agents perceive the people resisting! Too often, we see resistance as an obstacle when, in reality, it’s an opportunity. This session flips the script on resistance, exploring the psychology behind it and revealing how change leaders must first transform their own mindset before expecting others to change.

lean summit headshot xxxxxxxxxx
Kelly Mallery
OpEx Leader at Viant Medical & Founder at Kata School Northeast
3:00pm

Closing Remarks and the 2025 New England Lean Summit Concludes. See you in 2026!