Collaborating with Employees – Improving Culture and Processes
What are the three main ingredients needed to support a team based, process improvement effort? In this training workshop, we will discuss the need to focus on improving the way work is done (process), the importance of developing a culture that supports improvement (leadership), and what the future might look like if all of this is done well (direction). Join IndustryWeek Contributing Editor and author of The Façade of Excellence; Defining a New Normal of Leadership John Dyer as he discusses a simulation and case study that demonstrates the impact of management vs. leadership. This interactive session is for everyone who wants to learn more about how culture, leadership, and trust impact lean and Six Sigma sustainability and expansion.
Key Takeaways:
- Experience Dr. W. Edwards Deming’s famous “Red Bead Experiment” which demonstrates the importance of “Process over People.”
- Explore the four Leadership styles required to drive a successful improvement initiative.
- Participate in Dyer’s “Leadership Experiment” activity which clearly shows the power of building a team’s “Enthusiastic Productivity” and the barriers to changing an organization’s culture.
- Review and discuss a case study that will help drive home the need to change the culture to a team based, empowered organization built on trust.
Debate the question “Why do team-based improvement?” and the roles Mission, Vision, Strategy, and Values play in developing a culture that supports Lean and Six Sigma
About John Dyer
John Dyer is an author, coach, and trainer with 38 years of experience in the field of improving processes. His published book “the Façade of Excellence; Defining a New Normal of Leadership” examines the four leadership styles required to move an organization’s culture to one of trust, collaboration, and teamwork. John started his career with General Electric and then worked for Ingersoll-Rand (eventually becoming the Vice President of Global Process Improvement) before starting his own consulting company. He has had the opportunity to study with several leaders in the continuous improvement field such as Dr. W. Edwards Deming, Brian Joiner, and Stephen Covey.
John has an Electrical Engineering degree from Tennessee Technological University as well as an international Master’s of Business from Purdue University and the University of Rouen in France. He also co-hosts the “Behind the Curtains” podcast.
