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The KISS Principle

In the early 1960’s, teenager Chiam Witz knew one thing: he wanted attention from girls. After trying all the usual things that boys that age do, he watched the Beatles on television. After seeing the droves of screaming girls he knew he had his answer: be in a band. After being a member of and […]

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The “New Normal” and why it’s not Lean

It was an average Tuesday and I was working as an engineer at a large Aerospace manufacturer here in Connecticut. My boss sent me an email asking me to follow up on something for him because his boss needed an answer quick, which wasn’t unusual. What was off-center was that he had taken a vacation day that […]

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How to Gemba like Michael Bolton

It was an especially hot September afternoon in the plant in South Carolina where I worked as a Project Engineer. There was no air conditioning anywhere, and the sound of the presses banging out parts didn’t do much to make anything more comfortable. But you would never have known that based upon the reaction that my […]